Tiffany Dutcher stepped into home care straight out of college in 2010, armed with a business degree, a marketing mindset, and zero idea what she was walking into. Within months, she had rebuilt a failing franchise office into a $3.5 million operation. Her passion for helping owners build businesses that actually work led to the creation of her signature framework, The LENS Method. Today, she works with owners, coaches, vendors, and franchise systems across the country to align leadership, operations, and growth strategy.