Karlyn Kieffer is a former television reporter turned sales communication expert, trainer, and founder of Pro Tip Partners. She is a Georgetown University Alum with more than 20 years of experience in learning and development, sales and enablement, she has helped individuals and teams sharpen how they think, communicate, and close.Karlyn has seen what separates top performers from everyone else. It's not scripts, frameworks, or perfectly timed follow-ups. It's mental agility, the ability to think on your feet, adapt in real time, and respond to what's happening in the moment. And in the age of AI, that skill is quietly disappearing.Karlyn has built her career helping professionals hone their message, approach, and live up to their potential. She has reduced sales cycles by up to 50%, helped build high-performing teams, and launched a company's first-ever President's Club. Her approach blends core sales fundamentals with improvisation techniques to make people more effective, more confident, and far more influential in a conversation.If you're looking for rigid scripts and outdated advice, she's not for you. Her work is high-energy, interactive, and designed to meet people where they are, and move them forward quickly.She shares tips and tricks as the host of The Road to Greatness podcast. In "Wait, What? I'm in Sales?", Karlyn delivers practical strategies, sharp insights, and immediately usable tools to help readers influence, persuade, and win in any environment.