Organizations are confronted with complex problems every day. This book offers a creative solution via design thinking.
Teun den Dekker (1983) supports organizations in applying design thinking as a way of thinking and working. Since 2013 he has been doing this as a creative director and co-owner of /LAB Service & Experience Design. From the start of his career he has been involved as guest lecturer for various courses; in recent years, as Professor Associat at Barcelona's Universitat Ramon Llull. He has published articles in international scientific journals on qualitative research methods, co-creation and design thinking.