What others say about you is infinitely more powerful than anything you could say about yourself. This is true for your Brand as well. The struggles of your Brand Marketing will be solved by shifting your efforts from Impressions to Engagement, from Traffic to Trust, and from Recognition to Reputation. You can empower your greatest asset, your own Customers, to uniquely communicate your value to others. Shawn M. Miller, the CXO of Smync, solves your top Social Marketing struggles with this no-nonsense text delivering the equivalent of an intensive professional training experience on Social Brand Advocacy, the real state of Social Media Marketing today and how to produce measurable ROI from Social. You'll also learn to tie better Social metrics to core business goals while co-creating a rewarding customer community. "The best brands turn their customers into volunteer marketers. Shawn Miller shows you precisely how to activate and amplify these raving fans. Recommended!" - Jay Baer, President of Convince & Convert and author of Hug Your Haters "Great companies are great because they have great people. In today's digital world it is vital that brands empower their greatest assets to tell their stories for them, share their insights and demonstrate the authenticity of the brand." - Brian Fanzo, better known as @iSocialFanz, Change Evangelist and Millennial Thought Leader "More than ever, you need to focus on customer experience and word-of-mouth marketing. The New Face of Your Brand is the guide that will help you get it done!" - Jeffrey Hayzlett, Primetime TV and Podcast Host, Chairman C-Suite Network The New Face of Your Brand has hit quickly on Amazon and launched on the Hottest New Releases List in Business books and #1 Best Seller in the Advertising category.