But negative behaviors such as incivility, toxicity, deviant behavior, workplace politics, and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship.
Negative behaviours such as incivility, toxicity, deviant behaviour, workplace politics, and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders, managers and staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions.
