Ivan Pepelnjak, CCIE #1354, is the Executive Director of the technical division at NIL, Cisco's gold partner, training partner, and professional services provider. Ivan has more than 10 years of experience in designing, installing, troubleshooting, and operating large corporate and service provider networks, many of them based on the EIGRP routing protocol. He is also the creator of several advanced IP routing protocol courses, including the advanced EIGRP configuration and troubleshooting course that is offered by Cisco and NIL to their European customers. Jim Guichard, CCIE #2069, is a Network Design Consultant at Cisco Systems who has extensive experience with designing, migrating, and deploying large-scale IP networks. Jim has used his practical knowledge to assist many of Cisco's largest customers with their network rollouts. He has worked closely with Cisco development and has spent much time researching and testing MPLS-VPN functionality, both within the lab environment and within multiple customer deployments throughout Europe.