Jill Jesson entered higher education as a mature student. She won a First Class Honours BSc in Behavioural Science, and in 1988 was awarded her PhD for a pioneering doctoral thesis on black businesses, both from Aston University. Since then she has worked with multi-disciplinary research teams within the Aston School of Pharmacy, Aston Business School and with M-E-L Research, an independent public services research consultancy. Her publications cover community pharmacy practice, public health and social care. Her special interest in literature review and the idea for this book developed as a result of teaching applied research to pharmacy undergraduates and Business School Masters students.